Effective Date: May 6, 2026
Divine Realm Books values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our store, use our website, make purchases, contact us, or interact with us.
Information We Collect
We may collect the following types of information:
Personal Information
This may include your name, email address, phone number, billing and shipping addresses, and account details when you make a purchase, create an account, sign up for updates, or contact us.
Order and Transaction Information
This may include product details, order history, payment status, shipping information, returns, exchanges, and customer service requests.
Payment Information
Payment and billing information may be collected and processed by our payment providers. Divine Realm Books does not store full credit card numbers on our website.
Website and Technical Information
When you visit our website, we may collect your IP address, browser type, device information, pages visited, referring websites, and general browsing activity.
Optional Information
You may also provide additional information, such as product preferences, reviews, survey responses, event registrations, or newsletter subscriptions.
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Communicate with you about purchases, returns, exchanges, events, updates, customer service requests, newsletters, promotions, or announcements if you have chosen to receive them.
- Improve our website, products, services, and overall customer experience
- Personalize recommendations, content, and communications
- Prevent fraud, protect our website, and ensure security.
- Comply with legal, tax, accounting, and business obligations.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties as needed to operate our business, including:
Service Providers
Payment processors, shipping providers, email marketing platforms, website hosts, analytics tools, IT providers, and other vendors who support our services.
Legal or Safety Requirements
We may share information if required by law, regulation, legal process, or to protect the rights, safety, or property of Divine Realm Books, our customers, or others.
Business Transfers
If Divine Realm Books is involved in a merger, sale, transfer, or reorganization, customer information may be included in that transaction.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, remember preferences, analyze website traffic, and understand how visitors use our site.
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Email Communications
If you sign up for our newsletter or promotional emails, we may use your email address to send updates, announcements, recommendations, event details, or special offers.
You may unsubscribe from marketing emails at any time using the unsubscribe link in those emails or by contacting us directly.
Third-Party Links and Partner Services
Our website may include links to third-party websites or services, such as partner platforms like Bookshop.org, Libro.fm, social media sites, event platforms, or payment providers.
We are not responsible for the privacy practices, content, or policies of third-party websites. Please review their privacy policies before providing personal information.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Data Requests
Depending on your location and applicable law, you may have the right to request access to, correction of, or removal of certain personal information we maintain about you.
For order and account records, removal may include deleting, anonymizing, or limiting use of personal data where appropriate. Some information may need to be retained for order fulfillment, returns, tax, accounting, fraud prevention, security, legal compliance, completed transaction records, or similar business obligations.
You may also opt out of marketing communications at any time.
To make a privacy or account data request, contact us at hello@divinerealmbooks.com. For order-related account requests, contact orders@divinerealmbooks.com.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from anyone under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Divine Realm Books
45 Main Street
Camillus, NY 13031
Email: hello@divinerealmbooks.com
Phone: 315-383-9549